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Rain Concert 
TERMS OF SALE
Ordering Products
After placing an order, you will then receive an email from us acknowledging that we have safely received it. This does not mean that your order has been accepted. All orders are subject to acceptance by us.
We will send a second email when your order has been dispatched.
Availability
All items are subject to stock availability. We will inform you as soon as possible if, for any reason, the Products you have ordered are not available.
Ordering Errors
You are able to make changes to your order up to the point at which you click on the ‘submit order’ button on the Payment & Confirm section of the checkout process.
Prices
The price of any Products will be as quoted on our site, except in cases of obvious error. Please be aware that these prices include VAT but exclude delivery costs, which will be added to the total amount due.
Due to the large number of Products on our site, it is always possible that some of the Products listed on our site may be incorrectly priced, despite our best efforts. We will normally verify prices as part of our order-handling procedure so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If the Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of the rejection.
We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you an order acceptance, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.
Payment
We accept payment by PayPal. Please note that if you wish to pay for your Products using PayPal, and you do not already have an existing Paypal account, you will be required to set up a new account with PayPal directly. Presently, we do not accept cash or cheques as payment online.
By submitting an order to us through our site, you are confirming that the payment details provided on your order are valid and correct.
Delivery
Although we can deliver to the Scottish Highlands & Islands, Northern Ireland, Isle of Man, Isles of Scilly, the Channel Island and British Forces Post Office (BFPO) addresses, delivery to these locations may take a little longer.
When you have chosen the Products you want to buy from us, the delivery address will default automatically to the billing address you have entered for your payment card. We will always deliver to the invoice address unless in exceptional circumstances where the address can be verified.
Delivery Charges
For the latest delivery options and rates, please click here.
Although we will make every reasonable effort to ensure your Products are delivered within the set time scales, unfortunately we cannot guarantee that they will not be affected by unforeseen issues affecting our delivery service. Under these circumstances, delivery charges will not normally be refunded.
Returns Policy
We hope you will be delighted with everything you have bought from us, but if you are unhappy with your Products for any reason, you can return them to us in accordance with this returns policy.
Returns by Post
We will refund the price you paid for the Products (excluding postage and restocking fee), using the same method you used to pay for them, within 28 days of our receiving the Products.
If you return goods, please always retain proof of posting for your records. This can be obtained from your Post Office and is free.You will be responsible for the returned products until they reach us.
Reasonable Care
If you want to return or exchange your products, you must take reasonable care of them and they should be returned to us in a re-saleable condition, which means that:
- you can open the packaging to look at and try on the products.
- Please don't wear strong perfume or a deodorant which may leave scent or marks on the products.
- tags should not be removed from any item.
- the original packaging should be retained.
- pierced jewellery must not be worn
- We will not refund:
- Due to hygiene reasons, . Sex toys, condoms, lubricants, massage oils and lingerie (if the tags have been removed) can only be returned in the event that they are faulty also Wigs, Mask, Stockings / Tights, Hats, Feather Boas & Makeup. Some costumes have sealed wigs, in such cases if the costume is not appropriate please do not open the wig, as once it has been opened refunds cannot be given.
- Items returned without complete undamaged Packaging.
- Items returned longer than 14 Calendar days from date of receipt
- between 15 and 30 calendar days from original receipt date by the customer, we will be happy to accept the item(s) back for a refund of goods to the value of 75% of the purchase price (excluding shipping).
Should an item be returned and received after 30 calendar days, we will have no obligation to refund. If you wish the item resent to you, we will ask for a nominal fee to cover additional shipping costs. - Items that have been Worn / Washed / Torn / Soiled (Signs of Makeup).
- Items returned in a Non Resalable condition.
- We charge a re-stocking fee of £2.00 .The restocking fee accounts for reasonable handling, bank charges and administration charges
Unfortunately we can’t stop an order once it’s been confirmed by us. If you change your mind about your order after this point you can return the Products to in accordance with this returns policy.
This returns policy does not affect your statutory rights in respect of defective Products.
Risk and Title
The Products will be at your risk from the time of delivery. Ownership of the Products will only pass to you at the time of delivery or (if later) when we receive full payment of all sums due in respect of the Products, including delivery charges.
Your Information
We process information about you in accordance with our Privacy Policy. By using our site, you consent to such processing.
Our Liability
We make every effort to display as accurately as possible the colours of the Products that appear on our site. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the Product on delivery.
In the event of a fault in our Products notified to us within a reasonable time after delivery we will (subject to confirmation of the fault), exchange the Products or refund you in full but shall not have any other liability.
This does not affect your statutory rights.
Events Outside Our Control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control including Acts of God, fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute (whether or not involving Sejoose! employees), or acts of local or central Government or other competent authorities. This does not affect your statutory rights.
Severability
If any of these terms and conditions is held to be invalid, the remaining terms and conditions shall continue to be valid to the fullest extent permitted by law.
Entire Agreement
These terms and conditions and other notices elsewhere on our website contain the whole agreement between us and you relating to the supply of Products.
Our Right To Vary These Terms And Conditions
We have the right to revise and amend these terms and conditions from time to time. You will be subject to the terms and conditions in force at the time that you order Products from us.
Law And Jurisdiction
Contracts for the purchase of Products through our site are governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
TERMS OF WEBSITE USE
This section tells you about the terms and conditions (Terms of Use) on which you may use our website www.sejoose.com whether as a guest or a registered user. Please read these Terms of Use carefully before you start to use our site. By using our site, you indicate that you accept these Terms of Use and that you agree to abide by them.
Purchasing Products Through Our SiteThe purchase of products through our site is governed by our terms and conditions of supply.
Your Information
When ordering any products from our site, you will be asked to complete a registration process. Information that you provide on our site must be complete and accurate. You must not impersonate any other person or entity or use a false name or a name that you are not authorised to use. .
We process information about you in accordance with our privacy policy. By using our site, you consent to such processing.
Password/Account Security
To access your stored data on our site, you will need to input your account and password details (login details). You are responsible for maintaining the confidentially of your login details and any activities that occur under your account. If you have any concerns about your login details or think they have been misused, you should contact us straight away to let us know. We can deactivate your account at any time.
LiabilityYour use of our site and our liability for products which you may purchase through our site is subject to limitations and exclusions under our terms and conditions of supply. We have taken every care in the preparation of the content of our site. However, we will not be responsible for any errors or omissions or for any technical problems you may experience with our site. If we are informed of any inaccuracies in the content on our site we will attempt to correct this as soon as we reasonably can.
To the extent permitted by law, we exclude all liability (whether arising in contract, in negligence or otherwise) for loss or damage which you or any third party may incur in connection with our site, any website linked to it and any materials posted on it.
Intellectual Property
All logos images and trade marks are copyright their respective owners. All rights are reserved. You may use these rights and the material solely for the purpose of using our site in accordance with these Terms of Use.
You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any content on our site in any way except for your own personal, non-commercial use.
Acceptable Use
Certain areas of our site may enable you to enter some content of your own, such as the “email a friend” facility. In such cases, the content must not:
- contain any material which is defamatory of any person, obscene, offensive, hateful or inflammatory.
- promote sexually explicit material, violence or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
- infringe any copyright, database right or trade mark of any other person.
- be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety or be likely to harass, upset, embarrass, alarm or annoy any other person.
- be used to impersonate any person, or to misrepresent your identity or affiliation with any person or give the impression that they emanate from us, if this is not the case.
- be used to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material.
Site Availabilty
If the need arises, we may suspend access to our site, or close it indefinitely. We will not be liable if for any reason our site is unavailable at any time or for any period.
Viruses, Hacking and Other Offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Linking to Our Site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with applicable local, national or international law, regulation and good industry practice.
Variations
We may revise these Terms of Use at any time by amending this page. You should check this page from time to time to take notice of any changes we make.
Severability
If any of these Terms of Use is held to be invalid, the remaining terms and conditions shall continue to be valid to the fullest extent permitted by law.
Jurisdiction and Applicable Law
The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these Terms of Use in your country of residence or any other relevant country. These Terms of Use are governed by English law.
Your Information
We will only use stored information about you in accordance with our privacy policy. By using our site, you consent to such use.
Information Collected
When setting up an account, you will be asked to provide us with your name, billing address and delivery address details, your email address and a password. when you are placing an order.
We use your information for the following purposes:- To serve website content to you.
- To handle orders, deliver products and process payments and refunds.
- To communicate with you about your orders.
- To update our records and generally maintain your account with us.
- If you contact us, we may keep a record of that correspondence and your contact details.
- For our statistical or survey purposes to improve this website and its services to you.
- To prevent or detect fraud or abuses of our site and enable third parties to carry out technical, logistical or other functions on our behalf.
- If you consent, to notify you of products or special offers that may be of interest to you.
Unsubscribing from Newsletters
You can unsubscribe from any time from our newsletter by following the relevent procedure on our website or contacting us.
Protecting Your Information
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you via our site.
Cookies
A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. We use cookies to keep track of your current shopping session, to personalise your experience and to store items in your shopping bag.
Most browsers allow you to turn off cookies. If you want to know how to do this please look at the help menu on your browser. However, if you do not accept cookies your user experience on our site may be affected and you will be unable to purchase products from our site.
Disclosure of Your Information
We will not disclose your information to any third party without your permission.
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information it will remain secure.If you believe your details are incorrect you can amend your details by logging onto your ‘My Account’ on the website.
Changes To Our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
Contact
If you have any questions, comments or requests regarding this Privacy Policy, we will be happy to answer them. Please contact us here at Sejoose!
